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01 / Operating commerce

SOOK

Operating

An owned fashion-commerce business where merchandising, promotions, discovery, and the mobile customer journey are continuously operated and improved.

SOOK storefront interface across featured product and campaign sections
Overview

The screen is only one part of the product.

Problem
Fashion commerce has to carry a point of view without slowing down discovery or making the buying journey harder on mobile.
Product
A campaign-led storefront that connects merchandising, categories, promotional states, product detail, and the cart journey.
My role
Product direction, UX judgment, AI-assisted implementation, responsive QA, and deployment iteration.
Outcome / status
An operating commerce product and business that I continue to run and iterate.
Ownership

What I carried across the line.

01

What I owned

  • Experience direction and content hierarchy
  • Responsive storefront and mobile merchandising
  • Promotional, catalogue, and cart journey decisions
  • Production QA and deployment iteration
02

Systems involved

  • Catalogue
  • Categories
  • Promotions
  • Product detail
  • Cart journey
  • Responsive merchandising
03

Stack in context

  • Next.js
  • Commerce UX
  • Cloudflare
  • AI-assisted engineering
Product judgment

Decisions, constraints, and verification.

Important decisions

  1. 01Let campaign storytelling lead without hiding the path to products.
  2. 02Treat mobile merchandising as a distinct product surface, not a compressed desktop grid.
  3. 03Keep promotional states coherent across discovery and buying flows.

Constraints

  • Visual richness versus page speed
  • Small-screen product discovery
  • Promotion clarity across states

QA / deployment thinking

  • Responsive layout and tap targets
  • Product and cart-path regression checks
  • Image loading and content hierarchy